There are thousands of resources available to help you get the most out of your Maplesoft products.
Before contacting Support, please consult the FAQs and online product help for Maple and MapleSim.
The following chart shows the types of support that are available to you.
Support is available for the current release, and the two previous major releases.
Maplesoft technical support does not provide assistance for third party library packages. Support with these packages should be directed to the original author.
Maplesoft Customer Service is available to assist you from Monday to Friday, 3 AM to 5 PM ET (8:00 to 22:00 UTC)
Contact Customer Service for assistance with:
Technical Support is available to assist you from Monday to Friday, 9 AM to 5 PM ET (13:00 to 22:00 UTC)
Contact Technical Support for assistance with:
These products are now developed and supported by our spin-off company, DigitalEd. To get help with these products, visit DigitalEd Support.